Velado

Refund policy

Last updated: 10 November 2026

14 days

If Velado isn't for you, we refund what you paid: just write to info@velado.app within 14 days of purchase, no reason needed. The refund is processed by Paddle to the original payment method, usually within 5 to 10 business days.

Renewals

The annual renewal is charged automatically. If you don't want to renew, cancel before the renewal date through the link in the purchase email or by writing to us. If a renewal is charged by mistake, we refund it if you contact us within 14 days.

Try first

The application has a 14-day free trial, no card, and a browser version. We recommend trying it with your own documents before buying.

Contact

HVR Business Consulting, Lda. · info@velado.app. We reply within 2 business days.